College Complaint System in Python Django

The College Complaint System streamlines the process of students registering complaints and tracking their resolution statuses. It incorporates role-based access for
students
and
administrators
. Django's robust framework is utilized to manage backend processes efficiently, while the frontend ensures a user-friendly experience.
Key Features and Modules
Student Module
Allows students to log in, register complaints, and monitor their status.
Functionality:
User Authentication:
Students log in using their email and password.
Authentication is managed using Django's built-in
User Authentication System
Dashboard:
Students are redirected to their dashboard upon login.
The dashboard includes:
Complaint Form
where students fill in:
Name, Surname
Class, Department
Complaint Details
Upload:
Video Proof
(e.g., .mp4, .avi)
Image Proof
(e.g., .jpg, .png)
A "Submit" button to save the complaint to the database.
Complaint Status Tracking:
Students can view their submitted complaints and track statuses:
Pending
Under Review
Resolved
Once marked "Resolved," the student can confirm it by clicking a
Resolve
button, which removes it from the dashboard.
Admin Module
Allows the admin to manage students and complaints effectively.
Functionality:
Student Management:
Admin can:
Add students by providing:
Name, Surname, Email, Class, Department
Password is either system-generated or input by the admin.
Update or delete student details.
Complaint Management:
Admin can:
View all complaints submitted by students.
Access uploaded proofs (video/image).
Update the complaint status:
Pending, Under Review, Resolved.
Add comments or feedback for students.
Status Updates:
Students see real-time status updates on their dashboards.
Technologies and Design
Frontend:
Languages:
HTML, CSS, JavaScript
Frameworks/Libraries:
Bootstrap (for responsive design)
Backend:
Framework:
Django
Database:
SQLite (default) or any other Django-supported database like PostgreSQL or MySQL.
File Handling:
Files are uploaded using Django's
FileField
or
ImageField
Proofs are stored in the media directory.
Demo Video